Customer Service
Customer Service Index
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Items purchased from our web store will be shipped to you door-to-door via our preferred courier. The shipping fees are included in the subtotal during checkout. Should you have special delivery requirements, please contact us and where possible we will endeavor to accommodate your needs. Delivery time varies based upon your location.
- We take your privacy seriously and will not disclose your personal information to other parties. Your information is password protected for your security. SpeakerComponents.com.au is a division of Major Music Wholesale, you can view our full privacy policy and terms of use at http://www.majormusic.com.au/terms_conditions_privacy_statement.php
- We will accept returns where our products: 1) are or become faulty through no fault of your own 2) are not fit for a stated purpose or a purpose you made known to our sales staff 3) don't match our description or sample 4) have defects that were not obvious or we did not bring to your attention. - However, the goods must be returned within a reasonable period and you may be asked for proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault. If you prefer an alternative to a refund, we can arrange for goods to be exchanged or repaired. A store credit may be offered at our discretion. Please choose carefully as you are not entitled to a refund if you simply change your mind. Keep your receipt as proof of purchase.
- You can update your details at any time, simply log into your account and click on the 'Account Information' link to edit your details. If you have forgotten your password click on the 'Forgot your password' link on the login page, enter your registered email address and a new password will be sent to that email address. If you are having difficulty, or are no longer able to access that email address please contact us for further assistance.
Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
To order an item via our website, simply ad the appropriate number of the item to your cart. When you have finished adding items to your shopping cart, click the "Checkout" link and follow the checkout instructions. If you have already registered on our site you can log in using the same details you previously registered with. If you have forgotten your password click on the 'Forgot your password' link on the login page, enter your registered email address and a new password will be sent to that email address.
Payment & Pricing
Prices may be subject to change without notice due to fluctuations in international exchange rates.
Viewing Orders
You can view your current and past orders by logging into your account and then clicking on My Orders. If you have forgotten your password click on the 'Forgot your password' link on the login page, enter your registered email address and a new password will be sent to that email address. If you are having difficulty, or are no longer able to access that email address please contact us for further assistance.
Updating Account Information
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